Jacobs Well Accessibility Guide

At Gold Coast Tourist Parks we are committed to creating extraordinary holiday experiences for everyday people. We aim to welcome guests with the highest level of customer service and hospitality, regardless of their individual needs.

We are committed to ensuring everyone is able to enjoy their holiday and have the best knowledge to make an informed decision on their stay. In the spirit of inclusion and equal access, we are providing the following information that accurately describes the accessibility of the facilities provided at our Tourist Parks.


Visitor and villa parking is uncovered with no overhead obstacles. Parking bays are 2.5m wide and although there are no designated accessible parking bays, arrangements can be made to accommodate a wheelchair accessible vehicle. Level access from the visitor parking to the main entrance, amenities and the villas is via the sealed Park roadways and access ramps.


Access to reception/kiosk is via a 1170mm wide timber ramp which is suitable for prams and wheelchairs. The reception entry is through a 1200mm wide glass, manual sliding door with a 10mm high lip. Flooring is tiled and the reception desk height is 1100mm. There is seating available outside the reception door, under cover.

Camp Kitchen

The Park’s camp kitchen is sheltered with open sides to invite in the surrounding views. The smaller front access is fully accessible by wheelchair, whilst the side access involves a 50mm high concrete step up from the grassed area. Bench, barbeque and sink height is 980mm. The sink is recessed 330mm from the front of the bench.

Service Animals

Registered service animals are welcome in all areas of the Park. There is an off leash exercise area adjacent to the Tourist Park. The Jacobs Well Vet Surgery is located approximately 300m away.

Staff / Assistance

Park staff are available 24/7 via the call button at Reception if the office is closed. All staff are trained in First Aid and the Jacobs Well Medical Practice is across the road from the Tourist Park. The Gold Coast University Hospital is a 25 minute drive away.

Jacobs Well Tourist ParkJacobs Well Tourist Park camp kitchen

Accessible Amenities

Park amenities are accessed via a 1170mm wide timber ramp with hand rail, or alternativley 3 stairs. Internal flooring is tiled, with a non-slip surface. Entrance signs and keypads are equipped with braille.


  • Main door width : 800mm
  • Shower door width : 600mm
  • Toilet door width : 600mm
  • Height of toilets : 400mm
  • Bench height : 850mm
  • Sink height : 950mm


  • Toilet door width : 700mm
  • Toilet height : 440mm
  • Grab rails fitted


  • Main door width : 880mm
  • Toilet height : 460mm
  • Toilet has back support and contrast coloured seat. Grab rails are fitted
  • Shower : 1160mm x 1180mm with shower curtain and 10mm high rounded raised floor recess
  • Fitted with an adjustable hose style shower head and lever tap
  • Fold down bench seat and grab rails provided
  • Sink : 860mm high with lever tap
  • Baby change bath and bench : 850mm high


Jacobs Well Accessible AmenitiesJacobs Well Accessible Amenities

Jacobs Well Accessible AmenitiesJacobs Well Accessible Amenities

Accommodation - Easy Access Villa

Please note that this four-berth villa is not fully D.D.A. compliant but it does have ease of access features that include a ramp leading to the front door for easy wheelchair access, and an equipped bathroom (further details beneath).

Positioned in beautiful, natural surroundings, the easy access villa offers enjoyable water views. The villa entrance is via a timber ramp leading onto the balcony. The ramp is 1100mm wide and equipped with a hand rail. The glass sliding door entrance is 1200mm wide with a lip measuring 50mm high when traversing from outside in and 40mm high from inside out. The living area and kitchen are open plan with tiled floors and ample turnng space for wheelchairs and prams. The kitchen bench height is 800mm.

Out on the balcony, the height of the barbeque, sink and outdoor bench is 870mm


The two bedrooms are standard in size, with doorways 800mm wide (main bedroom) and 750mm wide (second bedroom). Floors are carpeted. Bed height is 550mm and under bed clearance is 90mm. Bedside tables are fixed to the walls either side of the queensize bed in the main bedroom. However, the second bedroom features a single bed and no tables, providing more space

The bathroom door width is 850mm. the shower space has no recess and measures 1100mm x 1100mm. It is fitted with an adjustable hose style showerhead. there is also a fold down bench seat and grab rails. The sink height is 800mm. Grab rails are located to the left when seated on the toilet with other rails conveniently provided.
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Jacobs Well Easy Access VillaJacobs Well Easy Access Villa

Jacobs Well Easy Access VillaJacobs Well Easy Access Villa



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