Terms & Conditions

No pets are allowed on any Gold Coast Tourist Parks

Payments for bookings made online at our Gold Coast Tourist Parks website

Christmas bookings require a $100 deposit with payment of the balance 6 weeks prior to arrival.
Easter bookings require a $100 deposit with payment of the balance 3 weeks prior to start of Easter.

All other bookings require a $100 deposit with payment of the balance on arrival.

Payments for all other bookings

Christmas bookings require a deposit payment of one week (base rate) for sites and $400 per villa at time of booking with balance by 30 October. 
Easter bookings require a deposit payment of $50 for sites and $400 per villa at time of booking with balance by 15 March. 
Super GP bookings (Broadwater and Main Beach only) require a deposit payment of $50 for sites and $400 per villa at time of booking with balance by 30 September.
Other school holiday mid and shoulder periods require a deposit payment of $50 for sites and $200 per villa at time of booking with balance on arrival.
All other booking periods require a deposit payment of $50 for sites and $100 per villa at time of booking with balance on arrival. 

Persons Under 18

Persons under the age of 18 are not permitted to make an online reservation.  We reserve the right to cancel any of these types of reservations.

Rates

Broadwater Tourist Park, Main Beach Tourist Park and Tallebudgera Tourist Park

All rates quoted are for 2 Adults and 2 Children.

Burleigh Beach Tourist Park, Jacobs Well Tourist Park, Kirra Beach Tourist Park and Ocean Beach Tourist Park

All rates quoted are for 4 persons.

Extra persons incur an additional charge above the rate quoted and must be paid on arrival at the park.

4 - 15 years $7 per night
16 and over $15 per night

Villa Capacity

Extra persons allowed are restricted due to maximum villa occupancy for each villa type.

Short-stay Surcharge

1 - 2 night stays will incur a one off additional surcharge of $25 for villas or $15 for lodgings to the quoted rate and must be paid on arrival at the park.

Check in / Check out

Check in is 2pm
Check out is 10am
Late Check out (4pm) subject to availability and incurs a fee of 50% of the nightly rate

Refunds

Refunds of deposits and fees paid are only available from Gold Coast Tourist Parks under the following circumstances.

  1. Notice given at least 28 days before check in;
    Where at least 28 days notice of full or part cancellation has been given a full refund will apply.
  2. Notice given between 28 days and 14 days before check in;
    Where notice has been given between 28 days and 14 days prior to reservation arrival date a fee equivalent to the first night booking or deposit paid (whichever is the lesser amount) is applicable.
  3. Notice given between 14 days and 72 hours before check in;
    Where notice has been given between 14 days and 72 hours prior to reservation arrival date during:

    Peak/Shoulder - a 50% refund of all fees/deposit paid will be given.
    Mid/Off Peak – a fee equivalent to the first night booking or deposit paid (whichever is the lesser amount) is applicable.
    * If booking crosses 2 seasons then the greater fee is applicable
  4. Notice given less than 72 hours before check in;
    Where notice is given less than 72 hours prior to the reservation arrival date no refund will be given.
  5. Minimum booking period refunds
    Bookings made subject to minimum booking conditions cannot be reduced, but can be cancelled and above conditions apply.

An administration fee will be deducted from all refunds made by cheque.

Guests who depart earlier than their original departure date will have the above conditions applied. No shows forfeit all fees paid. If after arrival guests are dissatisfied with any aspect of their accommodation and decide to terminate their stay, the amount refunded, if any, will be at the discretion of the Executive Coordinator Tourist Parks. Gold Coast Tourist Parks reserves the right to cancel bookings for “No Shows”.

No refund fee is applicable if another booking is made at an alternative Gold Coast Tourist Park for the same dates and type of accommodation.

Any money entitled to the customer after applying the refund policy may be held in credit for a future booking.