No Smoking Rules
From 1 May 2026, a selection of our parks will be completely smoke‑free and vape‑free. Smoking and vaping aren’t permitted anywhere within the park grounds, including outdoor areas, pathways, accommodation and shared spaces.
This change is based on guest feedback and helps us create a clean, healthy and enjoyable environment for everyone by reducing exposure to smoking, vaping and second‑hand smoke.
Many of our parks are located on, or directly opposite, waterways, beaches, parklands and playgrounds, so these rules also help protect the natural areas that surround our parks.
What parks does the non-smoking rules apply to?
The non-smoking rules apply to:
- Main Beach Tourist Park (effective 19 December 2025)
- Ocean Beach Tourist Park
- Burleigh Beach Tourist Park
I'm a smoker – can I still stay at the park?
Absolutely. Smokers are welcome to stay with us.
If you’d like to smoke or vape during your stay, you’ll just need to leave the park grounds before lighting up.
What smoking and vaping products are not allowed?
All smoking and vaping products are not permitted within the park, including:
- tobacco products (including cigarettes and cigars)
- herbal cigarettes
- cannabis products (including medicinal cannabis)
- loose smoking blends
- personal vaporisers such as:
- e-cigarettes
- e-cigars
- vape pens
- e-liquids and e-cigarette parts.
Please note that smoking or vaping medicinal cannabis is prohibited within all Gold Coast Tourist Parks, including those parks that haven't banned smoking and vaping.
Is there a designated smoking or vaping area in the park?
No. There are no designated smoking or vaping areas within the park.
You’ll need to exit the park before smoking or vaping.
Booking Guidelines
On 1 May 2024, new booking guidelines were implemented for a selection of our parks. Bookings are now taken on a first come, first served basis, to ensure that our parks are for everyone to experience and enjoy.
Why did the booking guidelines change?
These changes have been implemented based on guest feedback and to support our goal that our parks are for everyone to experience and enjoy.
Bookings will now open at the same time for everyone and will be taken on a first come, first served basis. This will give everyone a fair shot at securing their dream holiday!
Does this apply to all Gold Coast Tourist Parks?
No, the new booking guidelines apply to the following parks:
How will this impact my existing booking?
All existing bookings will be honoured. We look forward to welcoming you back!
Can I make a booking a year in advance?
Yes. Based on our monthly booking window, reservations will be taken on a first come, first served basis. Bookings can be made online or direct as follows:
- Online bookings will open from 6pm on the last day of the month*
- Direct bookings will open from 8am on the first day of the month*
Example: The booking window will open on 30 April 2024 (online) and 1 May 2024 (direct) for bookings in May 2025.
*Exception: There will be no booking window on 31 December and 1 January. Any bookings for a stay in January will open at the same time as December bookings (30 November for online and 1 December for direct).
Can I book outside the monthly booking window?
Yes, you can book for any stay within the next 12 months.
If you are interested in staying during school holidays, long weekends, or special events, these dates may book out earlier so we recommend that you book during the initial booking window.
I am a regular guest. Will I get my preferred site?
The booking window opens at the same time for everyone and bookings are taken on a first come, first served basis.
While every effort is made by our park teams to accommodate preferred sites or cabins, this is not guaranteed. Read our Terms & Conditions for more.
Note: Some guests have longed to stay on a premium site or waterfront site and haven’t been able to in the past. Under this new booking procedure, you may secure a booking on one of these sites.
What if I am unable to secure a booking for my preferred dates?
If your preferred dates are unavailable, consider alternative dates or check availability at one of our other tourist parks.
I am a new guest. How will these booking guidelines impact me?
Bookings will open at the same time for everyone and will be taken on a first come, first served basis. This will create new opportunities for guests who have not been able to secure a booking with us.
Can I make a group booking?
Yes, please contact the park directly to make a group booking. Special conditions apply.
Are there minimum night stay requirements?
Yes, the minimum night stays are as follows:
- Off-peak - 2 nights
- Christmas Holidays - 14 nights (2 weeks)
Minimum night stays vary by park during other periods. Contact the park directly for more details.
When do I pay for my booking?
The payment terms are as follows:
Off-peak stays
- Deposit for first night is payable at the time of booking
- Balance of payment is due upon arrival
Peak stays (Christmas, school holidays, long weekends and special events)
- Full payment is due at the time of booking
Long stays (28 nights+) outside of school holidays
- Deposit for first night is payable at the time of booking
- Balance of payment (27 nights) is due upon arrival
- For stays longer than 28 nights, the Tourist Park team will advise the payment terms
Bookings made within 7 days of stay
- Full payment is due at time of booking
Payment Terms may vary at other times of the year. Contact the park directly for more details.
What if I am unable to make a booking online?
Contact the park directly to make a booking.
Still have questions? Contact us and a member of our team will be in touch with you shortly.
